Privacy Policy

Who we are

This policy explains how House Point Hub ("we", "us" or "our") handles personal information collected through housepointhub.com and when you contact us about our services.

Information we collect

• Details you provide through our forms, such as your name, email address, phone number, the service you are interested in and your message.
• Newsletter preferences, including the topics you choose.
• Basic technical information that your browser sends automatically, such as device type and pages visited.

How we use your information

• To reply to your enquiry and plan, quote and deliver the work you request.
• To send Hub Notes if you have subscribed.
• To keep our website secure and improve how it works.
• To meet legal, tax and accounting obligations.

How forms are delivered

Our website forms are delivered to our inbox by FormSubmit, a third-party form service. Information you submit passes through their systems so that it can reach us. We also use an embedded Google map on our Contact page, which may set its own cookies.

Sharing your information

We do not sell your personal information. We share it only with trusted partners who help us run our business, such as suppliers or subcontractors working on your project, and only as far as needed for that purpose, or when the law requires it.

How long we keep it

We keep enquiry and project records for as long as needed to provide our services and meet legal requirements. Newsletter details are kept until you unsubscribe.

Your choices and rights

You can ask to see, correct or delete the personal information we hold about you. You can leave our newsletter at any time using the unsubscribe page or the link in any email.

Security

We use reasonable technical and organisational measures to protect your information. No method of transmission over the internet is completely secure, but we work hard to keep your details safe.

Changes to this policy

We may update this policy from time to time. The latest version will always be published on this page.

Contact us

If you have questions about this policy or your information, please email contact@housepointhub.com or use our contact page.